My Services

The My Services dashboard aims to present you with a list of all the Council services you are currently subscribed to. The page is divided into the separate areas, e.g. Council Tax, Housing Benefits etc. There is some general information on each service for example you can see the last payment received on your Council Tax account or your current Housing Benefit award.

If you are signed up to multiple accounts for the same service you can switch between your accounts by selecting the property or reference that you want to view. Once you have done this simply click 'Refresh' and then 'View Details' and you will be taken to the summary page for that area.

To sign up to new service, select the service you require and enter your reference number. You will be asked to provide some details to confirm your identity. When you have supplied enough details to confirm your identity you will see a message at the top of the page informing you that your identity has been confirmed and that you can click the next button to continue.

If you are unable to provide the information to confirm your identity you can request a PIN (Personal Identification Number) be sent to your registered address. You can use this PIN to register for a service by clicking 'Enter your PIN'

Once you have signed up to a service if you decide that you no longer want to view details on this area you can remove the service by entering your reference and selecting 'Remove Service'.